Terms of service
This website is operated by The Frozen Assets. Throughout the site, the terms “we”, “us”, and “our” refer to The Frozen Assets. By accessing our website or purchasing something from us, you agree to be bound by the terms and conditions set out below. These Terms and Conditions apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before using our site. If you do not agree with any part of these terms, you may not access or use our website or services. Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have obtained consent from your guardian to use this site. You agree not to use our products for any illegal or unauthorized purposes, and not to violate any laws in your jurisdiction while using the site. Any attempt to harm the site through viruses, malware, or any destructive code is strictly prohibited. A breach of these Terms may result in the immediate termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone at any time. You understand that your content (excluding credit card information) may be transferred over various networks and adjusted to meet technical requirements. Credit card details are always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our website or services without our written permission.
3. Accuracy of Information
We strive to keep all information on our website accurate and current, but we cannot guarantee that all details will always be up to date. Information on this site is provided for general purposes only and should not be relied upon exclusively for decision-making. We reserve the right to modify the site’s contents at any time without obligation to update any information.
4. Modifications to Service and Prices
Prices for our products may change without notice. We also reserve the right to modify or discontinue any part of the service at any time. We are not liable for any modification, price change, suspension, or discontinuation of the service.
5. Products and Services
Some products or services may be available exclusively online. These may have limited quantities and are subject to our Refund and Exchange Policy. We make every effort to display our products as accurately as possible, but we cannot guarantee that your screen will display colors precisely. We reserve the right to limit the sale of our products or services to any person, region, or jurisdiction on a case-by-case basis. We may also limit quantities or discontinue any product at our discretion.
By placing a custom jewelry order with The Frozen Assets, you agree and acknowledge that we retain the right to publicly display, promote, and publish images or videos of the finished piece across our platforms — including our website, social media, advertisements, and marketing materials — strictly for showcasing craftsmanship and design quality. This does not grant us ownership of any personal name, logo, or intellectual property beyond fair use for promotional purposes.
6. Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order at our discretion. This includes orders placed under the same customer account, credit card, or billing address that appear to be duplicated or suspicious. You agree to provide accurate, complete, and up-to-date account and payment information so that we can process your transactions successfully. For more details, please review our Refund & Exchange Policy.
7. Optional Tools
We may provide access to third-party tools that we do not control or monitor. You acknowledge that such tools are provided “as is” and “as available,” without any warranties or guarantees. Your use of these tools is entirely at your own risk, and you should ensure that you are familiar with the terms of use provided by those third parties.
8. Third-Party Links
Some content or services available through our site may include links to third-party websites. We are not responsible for examining or evaluating their content, and we do not assume any responsibility for materials, products, or services offered by them. Before engaging with any third-party website, please review their own terms and privacy policies carefully.
9. User Comments and Submissions
If you send us ideas, suggestions, proposals, or creative content — whether requested or unsolicited — you agree that we may use, edit, or distribute them in any medium, without obligation to compensate or acknowledge you, unless otherwise agreed in writing. You agree that your submissions will not violate the rights of any third party, including copyright, trademark, or privacy rights, and will not contain unlawful, obscene, or offensive content.
10. Personal Information
Your submission of personal data through our store is governed by our Privacy Policy.
11. Errors and Omissions
Occasionally, our website may contain typographical or factual errors related to product descriptions, pricing, promotions, or availability. We reserve the right to correct these at any time without prior notice, even after an order has been placed.
12. Prohibited Uses
You are prohibited from using our site or its content for the following purposes:
- For any unlawful purpose
- To violate any local, state, or international law
- To infringe upon intellectual property rights
- To harass, abuse, insult, defame, or discriminate against others
- To submit false information or upload malicious code
- To spam, phish, or collect data unlawfully
- To interfere with security features or website operations
Violation of these terms may result in the immediate termination of your access to our services.
13. Disclaimer of Warranties and Limitation of Liability
We do not guarantee that your use of our site will be uninterrupted, error-free, or secure. All services and products are provided “as is” without warranties of any kind, either express or implied. In no event shall The Frozen Assets, our directors, employees, affiliates, or partners be liable for any direct, indirect, or consequential damages arising from the use of our products or website.
14. Indemnification
You agree to indemnify and hold harmless The Frozen Assets, its affiliates, partners, employees, and suppliers from any claim or demand resulting from your breach of these Terms or violation of any law or third-party rights.
15. Severability
If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will still apply to the fullest extent permitted by law.
16. Termination
These Terms remain in effect until terminated by either party. You may end this agreement by ceasing to use our site. We may terminate or suspend your access if we believe you have violated these Terms.
17. Entire Agreement
These Terms, along with our policies, constitute the entire agreement between you and The Frozen Assets and replace any prior agreements or communications.
18. Governing Law
These Terms and any related agreements are governed by the laws of the United States and the State of Wyoming, without regard to conflict of law principles.
19. Changes to Terms
You can review the latest version of these Terms on this page at any time. We may update or change these Terms as needed, and your continued use of our website constitutes acceptance of any updates.
20. Contact Information
Questions about these Terms should be sent to: care@thefrozenassets.com
The Frozen Assets
30 N Gould St Ste R
Sheridan, WY 82801
📞 +1 909 573 1820